Course code: T2 - call 0845 071 2801
Overview
Course duration: 2 days.
This highly participative course is designed for top secretaries/PAs who wish to develop their managerial skills in order to take on more responsibility in the future.
This course forms part of a three tier development path. Please also refer to ‘Success Skills for Secretaries and Administrators’ to ensure that this programme is the most suitable to meet your needs.
Is it right for me?
Suitable for PAs, experienced/senior executive secretaries, management assistants and executive assistants who are looking to increase their performance and develop their managerial capability.
What will I learn?
By the end of the course you will be able to:-
- Describe the changes to your role and your organisation
- Identify your career drivers
- Overcome barriers to achieving greater success
- Develop the managerial aspects of your role and increase your areas of responsibility
- Plan and monitor small projects effectively
- Use the practical tips to solve problems and make good decisions
- Fully contribute effectively in meetings
What will it cover?
Change – Looking Forward
- Organisational change and its effect on your role
- The future of the PA/Secretarial role
What Drives You?
- Identify your career drivers
- Recognise and overcome barriers to your success
- Move out of your comfort zone
Working Effectively with Management and your Colleagues
- How to get the most from the people you deal with
- Increasing your own self awareness by examining your behaviour style
- Pro-active tips to help you gain control
Managing Small Projects
- A four staged approach to managing projects
- Basic planning tools and techniques
- Creating a work breakdown structure
Thinking from a Manager’s Perspective
- Coming up with great ideas
- Solving problems creatively
- Making good decisions
Preparing to Speak in Front of Others
- Preparing and presenting information at meetings
- Communicating confidently at a senior level
- Representing your Manager at meetings