Course code: PMR - call 0845 071 2801
Overview
Course duration: 1 day.
A highly practical follow-up workshop to ‘People Management Skills for New Supervisors and Team Leaders’ focused on reviewing how you’ve applied your new skills & how you can become even more effective in your role.
This workshop has been specifically designed to give you an opportunity to critically review your new skills since attending the course. Have you seen a difference in the way you work? What issues have you come up against? Which of the new skills have you had difficulty in applying? What areas do you need further support in? You’ve invested time and money in attending the initial course – this follow-up enables you to ensure that it’s making a real difference to your performance.
The workshop also provides an ideal forum to share experiences and insights with other supervisors and team leaders who are also in the early stages of their managerial career.
Is it right for me?
This course is a vital follow up for delegates who have attended the People Management Skills for New Supervisors & Team Leaders within the last year.
What will I learn?
By the end of this course you will be able to:
- Review your approach to motivating your team.
- Evaluate your ability to give feedback that is accurate, effective and developmental to the receiver.
- Assess how well you are handling those difficult people issues faced by managers.
- Use an innovative approach to problem solving to use on everyday work issues.
- Enhance your performance and effectiveness as a people manager to achieve your teams goals.
Pre-course Activity
In preparation for the workshop we’ll send you pre-course work that will enable you to assess how much you’ve actually used in practice. This pre-work will enable us to shape the course to ensure that we can cover your specific issues and focus on updating your action plan.
What will it cover?
Review and Learn
- Successes! The positive impact that the course has had
- How can you build on these successes
- What challenges have you faced?
- What does the future hold?
Motivating the Team
- What techniques have you tried?
- Assessing the impact - how motivated is your team?
- Continuing the buzz – building your motivational skills
Giving Effective Feedback
- How successful have you been with your feedback?
- Resolving any issues that have cropped up
- What to do with the persistent offenders or when feedback is ignored
- Tips and techniques to help you give feedback that gets results
Handling those Difficult Situations
- Examine the progress you have made with your difficult situation
- What else could be done?
- What helps buy in to a successful conclusion?
Problem Solving Clinic
- Bring a problem or work issue to work on
- Learn a problem solving technique to use with your team
- Try out the technique with fellow participants in a problem solving clinic
Personal Development
- Create a new action plan to take forward your development