Background
The West Bromwich has been a mutual Building Society for over 150 years and today, it employs around 800 people in 48 branches.
The Results
“Hemsley Fraser’s 9Factors™ diagnostic tool has provided my team with invaluable information to inform and prioritise our work to integrate the HR strategy with the overall strategy of the business. The data is structured in a way which makes it easy to interpret and get to grips with key people issues and to pinpoint areas of both high performance and areas where we can make quantifiable improvements.
As we have used the 9Factors™ diagnostic since 1998, we have seen its benefits in driving ever higher levels of performance across the whole organisation. Furthermore, we now have the trend data, which demonstrates that this has directly supported our business results. I envisage that we will continue to use 9Factors™ as a reliable source of internal and external benchmark data in support of our HR and business strategy.
I would recommend it to any organisation which is committed to ensuring that its people are a source of long term value and competitive advantage. By acting on the findings and insights from 9Factors™, the business results and rewards will follow.”