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A-Z Course Directory

A

Table of courses beginning with letter - A
Course Title Code
A-Z of Credit Control ATOZ
Adapting to Group Dynamics - Handling Different Behaviours and Creating a Successful Team WPO
Advanced Employment Law AEL
Advanced Finance for Non-Financial Managers AFNM
Advancing Your Project Management Skills OCP
An Introduction to Accounting IA1
An Introduction to Effective Project Management MPM
An Introduction to Human Resources IHR
An Introduction to Neuro Linguistic Programming NLP1
An Introduction to Strategy ISM1
An Introduction to Successful Conferences and Events CE1
Analysing Company Accounts ACA1
Applying Neuro Linguistic Programming in the Workplace ANL
Assertiveness and Self-Confidence Development AS
 

B

Table of courses beginning with letter - B
Course Title Code
Banking: Personal Guarantees and Surety D-BPG
Better Communication Skills at Work - Communication that Delivers Results CSW1
Bid and Tender Management BTM
Building Scaleable Cisco Internetworks BSCI
Building Your Personal Brand and Networking for Success SON
Building and Retaining Customer Relationships RTC
Business Process Mapping BPM
 

C

Table of courses beginning with letter - C
Course Title Code
Cisco CCNA Certification Fast Track Programme CCNA
Coaching For Results COH1
Coaching Your Sales Team to Deliver Sales Success SCT1
Commercial and Business Awareness CBA
Commissioning Skills D-CS
Communicating Effectively in the Workplace CLQ
Complete Employment Law TDCE
Conducting Successful Appraisals & Reviews APC1
Conducting Workplace Investigations and Hearings Seminar CWIH
Confident Recruitment and Selection Interviewing Skills SSI
ConstructionSkills Site Safety Plus - Achieving Behavioural Change ABC
Control of Substances Hazardous to Health (CoSHH) Assessment Workshop COS
Corporate Manslaughter COR
Creating Powerful Relationships Through Networking BNT
Creative and Innovative Problem Solving IMP1
Credit & Financial Analysis - Distance Learning Programme DL
Critical Thinking CRI
 

D

Table of courses beginning with letter - D
Course Title Code
Dealing with Stress and Conflicting Needs SM
Debt Collection - Conducting Your Own Claims CCL
Debt Collection - Understanding the Legal Process DCT
Delivering Excellence in Customer Service via Email and on the Telephone ETW
Derivative Instruments D-DI
Developing A Business Plan CDM
Developing Business Plans CDM2
Developing Effective Telephone Skills NTS
Developing Effective and Confident Training Techniques ITT
Developing Your Personal Impact and Building Productive Relationships DPI
Developing and Delivering Winning Sales Pitches WSP
Developing and Integrating your Diversity Strategy - Make diversity part of your organisations DNA DID
Direct Marketing D-DM
Discipline, Grievances and Dismissal DD
 

E

Table of courses beginning with letter - E
Course Title Code
Effective Budgeting MBE1
Effective Business English BER
Effective Change Management PMC
Effective Collection Techniques ECT
Effective Delegation D-ED
Effective Feedback Skills GFB
Effective Management & Leadership Styles STY3
Effective Management and Leadership Styles STY4
Effective Telephone Collection Techniques TCT1
Effective Workplace Training - One-to-One and Small Group Training WTA
Emotional Intelligence - Excelling in Leadership LEI
Employment Law - Central and Eastern Europe Seminar ECEE
Employment Law Belgium EMB
Employment Law Canada ELC
Employment Law China Seminar ELA
Employment Law Europe Conference 2008 ELE
Employment Law France ELF
Employment Law Germany ELG
Employment Law Hong Kong and Singapore ELHS
Employment Law India Seminar ELI
Employment Law Ireland ELIR
Employment Law Italy ELIT
Employment Law Russia ELR
Employment Law Scandinavia ELS
Employment Law South Africa ELSA
Employment Law Spain ELSP
Employment Law USA Seminar ELU
Employment Law United Arab Emirates ELAE
Employment Law Update: Law on the Road ELT
Employment Law in a Day ELD
Employment Tribunals ET
Espresso Session - Delegation Heaven ESP15
Espresso Session - Delighting Difficult Customers ESP13
Espresso Session - Delivering Bad News ESP03
Espresso Session - Feedback That Fits ESP10
Espresso Session - Handling Difficult Behaviour ESP01
Espresso Session - Influencing Upwards ESP26
Espresso Session - Inspire to Higher ESP05
Espresso Session - Making Budgets Pay ESP22
Espresso Session - Making Meetings Matter ESP17
Espresso Session - Managing your Manager ESP08
Espresso Session - Marvellous Minutes ESP09
Espresso Session - Motivate! ESP06
Espresso Session - Motivating Remote Teams ESP14
Espresso Session - No More Procrastinating ESP07
Espresso Session - Personal Branding and Impact ESP18
Espresso Session - Project Management - Top Tips ESP23
Espresso Session - Release The Pressure ESP12
Espresso Session - Resolving Conflict ESP04
Espresso Session - SOS - Smarter Objective Setting ESP16
Espresso Session - Saying No Effectively ESP20
Espresso Session - Shortcut to Creativity ESP11
Espresso Session - Speed Writing ESP25
Espresso Session - Sticky Presentations ESP02
Espresso Session - Winning People Over ESP21
Essential Discrimination Law EDL
Essential Employment Law EEL
Essential HR for Managers - Best Practice and Employment Law HRS1
Essential Project Management Skills for PMI EPM
Essential Skills for Effective Training Administration TAS1
Essential Writing Skills D-EWS
Ethernet Routing Switch 8000 Configuration and Management 7515C
Export Procedures and Documents EXPD
 

F

Table of courses beginning with letter - F
Course Title Code
Facilitation Skills for Managers FCL1
Family-friendly Rights and the Law FRL
Fast Track to Successful People Management and Team Leadership SMO1
Features Editing D-FE
Features Masterclass D-FM
Features Writing D-FW
Finance for Directors and Senior Executives FND3
Finance for Non Financial Managers FNM1
Financial Analysis and Company Valuation D-FACV
First Aid for Appointed Persons FAP
Fundamentals of Marketing D-FOM
 

G

Table of courses beginning with letter - G
Course Title Code
General Workplace Risk Assessment Workshop RKA
Global Workforce Mobility 2 day Conference GWM
Global Workforce Mobility Conference Day 1 GW
Global Workforce Mobility Conference Day 2 WM
Going The Extra Mile: Achieveing Excellence in Customer Service GEM1
Going the Extra Mile - Achieving Excellence in Customer Service GEM
Graduate Recruitment GR
Great Copywriting for Marketers D-GCM
 

H

Table of courses beginning with letter - H
Course Title Code
HR Measurement and Human Capital Management: Proving the Impact of HR HRM
Handling Customer Complaints - Remaining Calm Under Pressure RCP
Handling Difficult People and Situations HDP
Health & Safety at Work HSW
High Impact Training - Innovative Learning Techniques HIT1
High Level Telephone Skills HLT
High Performance Leadership - Why Should Anyone Follow You? - Residential Course HPL
How to Handle Letters of Credit HHLC
How to be Strategic in HR: Developing your HR Strategy HS
 

I

Table of courses beginning with letter - I
Course Title Code
IOSH Managing Environmental Responsibilities MEV
IOSH Managing Safely MSY
IOSH Working Safely WSY
ITIL Foundation V3 Conversion From V2 ILCV
ITIL Service Management Essentials Version 3 SMEv3
Implementing Microsoft Office Live Communications Server 2005 M7034
Implementing and Maintaining a Microsoft SQL 2005 Database GK7001
Implementing and Managing Microsoft Exchange Server 2003 M2400
Implementing and Supporting Microsoft Windows XP Professional M2272
Implementing the IAS/IFRS Standards D-IIS
Incident Investigation Workshop IIW
Influencing and Persuading Skills with an Introduction to Negotiating IPN
Influencing and Persuading for Managers - With an Introduction to Negotiation PNG
Insolvency Procedures IP
Interest Rates : Basics and Market Applications D-IRB
Internal Communications D-IC
Interpersonal Effectiveness for Managers IEM
Interpretation of Company Accounts ADCA
Interviewing Skills D-IS
Introducing Public Relations D-IPR
Introduction to Cisco Network Devices Part 1 ICND1
Introduction to Cisco Network Devices Part 2 ICND2
Introduction to Company Accounts ICA1
Introduction to Financial PR D-IFP
Introduction to Foreign Exchange D-IFE
Introduction to International Wholesale Banking D-IIW
Introduction to Journalism D-IJ
Introduction to Media Law D-IML
Introduction to Public Affairs D-IPA
 

L

Table of courses beginning with letter - L
Course Title Code
Leading and Motivating Sales Teams MLT2
Leasing: Techniques and Accounting D-LTA
 

M

Table of courses beginning with letter - M
Course Title Code
Making Good Copy Great D-MGC
Making Sense of Finance - Essential Knowledge for Office Professionals/Secretaries and PAs EBF1
Making and Varying Employment Contracts MVEC
Management of Risk (M_o_R) Combined Foundation & Practitioners MRF
Management of Risk (M_o_R) Foundation MR
Managers Certificate in IT Service Management - Service Delivery SD
Managers Certificate in IT Service Management - Service Support SS
Managing Anger in the Workplace MAW
Managing People and Stakeholders in Projects - Communication and Leadership Skills MPI
Managing Pressure and Conflicting Demands MPD
Managing Reorganisations, Restructurings and Redundancies MRRR
Managing Successful Programmes (MSP) Combined Foundation & Practitioner MSF1
Managing Successful Programmes (MSP) Conversion MSK2
Managing Touchpoint Performance to Improve the Customer Experience CTP
Managing Workplace Stress: a Physiological and Neurobiological Approach MWS
Managing and Coaching your Customer Service Team CST1
Managing and Developing Key Accounts SMK2
Managing and Maintaining a Microsoft Windows Server 2003 Environment M2273
Marketing for Non-Marketers D-MNM
Media Sales: Advanced Telephone Selling Techniques D-ATST
Media Sales: Developing Online Revenue Opportunities D-DOR
Media Sales: Effective Portfolio Selling D-EPS
Media Sales: Telephone Selling Techniques D-TST
Media Sales: The Recruitment Sell D-TRS
Media Sales: Winning New Business D-WNB
Media Sales: Writing Persuasive Emails and Sales Letters D-WPE
Mediation & Strategic Conflict Resolution MEDS
Microsoft Excel Advanced 2E2ExcelA
Microsoft Excel Fundamentals 2E2ExcelF
Microsoft Excel Intermediate 2E2ExcelI
Microsoft PowerPoint Fundamentals 2E2PPF
Microsoft PowerPoint Specialised 2E2PPS
Microsoft Project Level 1 MS12E2
Microsoft Project Level 2 MS22E2
Microsoft Word Advanced 2E2WA
Microsoft Word Fundamentals 2E2WF
Microsoft Word Intermediate 2E2WI
Minute Taking with Confidence MT
Money Laundering and the Banking Response D-MLB
Monitoring & Controlling the Credit Function CMW
 

N

Table of courses beginning with letter - N
Course Title Code
NEBOSH National Certificate in Construction Health & Safety CHS
NEBOSH National General Certificate in Occupational Safety & Health NEB
Negotiating Price and Protecting Your Margins D-NPP
Negotiation Skills NSI
Negotiation Skills Work Shop for Managers NGW1
Negotiation Skills Workshop for Managers NGW
News Editing D-NE
News Masterclass D-NM
 

P

Table of courses beginning with letter - P
Course Title Code
PR for Administrators D-PRA
PRINCE2™ Awareness Workshop PO1
PRINCE2™ Combined Foundation & Practitioners PFE
PRINCE2™ Foundation PFD
PRINCE2™ Practitioners Conversion PP
PRINCE2™ Re-registration PRA
People Management Skills for Managers PME
People Management Skills for New Supervisors & Team Leaders - The Role, The Team and The Individual PM
People Management in Action - Essential Follow-up to People Management Skills for New Supervisors & Team Leaders PMR
Perfecting Your Presentation Skills - A Practical Workshop