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This Week's Featured Training Courses ......

Assertiveness and Self Confidence Development

Making Sense of Finance

Assertiveness and Self Confidence Development


FACT: One factor that influences our decision to 'speak up' or be assertive is our perception of the reaction of others to the situation.

This course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. You will gain the tools and techniques to boost your confidence and build your self-esteem.


The course

  • Develop an understanding of your behaviour style.
  • Identify and challenge your negative inner dialogue.
  • Understand the importance of language and body language to assertiveness.
  • Handle challenging situations and people confidently and assertively.
  • Deal with criticism, confrontation, low self-esteem, and negativity effectively.
  • Plan your personal strategy for developing assertive behaviour.

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Making Sense of Finance – Essential Knowledge for Office Professionals


FACT: A recent survey revealed that having to deal with finance and budgets was the number one most feared office task amongst secretaries and PAs.

If you have a mental block and adopt the look of a rabbit in headlights whenever you’re faced with finance and figures then you’re not alone! This best selling course takes the fear out of finance by removing the myths and explaining basic financial concepts in a manner that is straightforward and easy to grasp.


The course

  • Remove the myths and fears about finance.
  • Understand the jargon that surrounds many financial transactions.
  • Read, understand and interpret balance sheets, profit statements and budgets.
  • Work more productively with colleagues from the finance department.
  • Prepare and monitor a budget and develop skills to ensure that it is met.
  • Utilise financial tools as a means of monitoring performance and ensuring that it is met.
  • Appreciate the importance of reducing unnecessary costs and working towards increased profitability.

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