HR Measurement and Human Capital Management: Proving the Impact of HR

Overview

Course duration: 2 days.

Strategically measure human capital and demonstrate HR’s impact on organisational success

HR is expected to provide insight into data measuring workforce contribution and understand the actions suggested by these measurements to improve organisational success. Within this measurement framework, it is also imperative for HR professionals to demonstrate how their own interventions add value and impact on the business bottom line. Attend this seminar and benefit from self-assessment activities and action planning that you can take away to apply in your own organisation.

Is it right for me?

Designed for senior personnel and HR professionals and HR business partners.

What will I learn?

By the end of this seminar you will be able to: • Clarify what you want to achieve through measuring HR and human capital and determine what measurements best suit your organisation • Link measurements to business outcomes and measure the real value of your policies • Assess the validity and reliability of data and understand quantitative and qualitative information sources • Create a performance measurement framework and achieve stakeholder commitment to action • Enhance your skills and capability to establish a truly strategic HR function

What will it cover?

Why measure HR and human capital? • Current thinking and practice • Evaluating the impact of HR interventions, policies and strategies

Weighing up the measurement options: making the connection between activity and performance • Examining the key factors that make a difference to organisational success: what should be measured? • Metrics and key performance indicators • Interpreting the information: what can be inferred from the results?

Using recruitment and retention data to improve HR services • What useful knowledge can be gathered from measuring recruitment and retention? • How to measure the costs of your recruitment and retention strategies

Establishing a culture of measurement and developing a measurement framework • How much data and to whom should it be provided? • Presenting and communicating data for the audience’s attention • Software: the pros and cons

Impact assessment: how to measure the effectiveness of your diversity policies in practice • What is impact assessment? • How can adverse impact be avoided? • Breaking down the impact assessment into manageable components

Benchmarking and comparator indicators: an exploration and evaluation of options • Exploring the potential of alternative human capital measures and benchmarking frameworks

Establishing a strategic HR function through measurement • Determining the dynamic measurement practices of HR functions with strategic influence • How to use measurement to enhance your HR function’s strategic role • Practical session: how strategic are you?

Using human capital evaluation to reposition HR and set the human capital agenda • Examining critical success factors and obstacles in human capital reporting