Espresso Session - Negotiation - What You Need to Know

Overview

Course duration: 0.3 days.

Strong negotiation skills are vital if you want to ensure that the sales you make are  sustainable and add value to the bottom-line. 

 By the end of this session you will be able to;

• Take yourself out of your comfort zone and negotiate hard to get a suitable outcome for your customer and your bottom line
• Develop a win- win approach to negotiation
• Understand how to structure the negotiation process
• Recognise the do’s and don’ts of negotiation